Privacy Policy

September 2024

M Wachowicz Design (MadeByMagda.co.uk) respects your privacy and is committed to protecting your personal data.
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This privacy notice aims to give you information on how Made By Magda collects and processes your personal data through your use of this website, including any data you may provide through our website.
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Made By Magda may change this policy to ensure we are keeping up with changes in technology and digital marketing. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 04.04.2024.
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Controller
‍Made By Magda is the controller and responsible for your personal data (collectively referred to as “Made By Magda”, “we”, “us” or “our” in this privacy notice).
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Contact Details
‍If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below:
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Address:
Magda Wachowicz
Richmond, TW91AP
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Email:
magda@madebymagda.co.uk
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You have the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance so that we can seek to resolve any issues which you have.
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What we collect
‍We may collect the following information:NameEmail addressIP AddressDevice Type and SizeBrowser InformationPreferred Language UsedDemographic information, such as location.
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What we do with the information we gather
‍We use this information to understand your preferences and provide you with a good service. We may use your information to customise the website experience according to preferences.
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Security
‍We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not, and will not ever, share personal information with any third parties.
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How we use cookies
‍A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences.
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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
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Hotjar
‍We use Hotjar to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. 
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Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
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For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
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Brevo
‍We use Brevo to communicate with our users and, to optimise this service and experience. Brevo is a customer relationship management (CRM) suite delivering sustainable growth to all businesses and non-profit organisations by fostering more human and personalised connections (e.g. live chat features etc.) and this enables us to build and maintain our service with user connection. Brevo uses cookies and other technologies to collect identification and contact details (name, address, title, contact details, username, company/organisation details, phone number); organisation details (geographic location, website), sending information (email address, IP address, date and time). 
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For further details, please see the ‘GDPR’ section of Brevo's Help Centre.

Links to other websites
‍Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should look at the privacy statement applicable to the website in question if you have any concerns.
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Controlling your personal information
‍According to GDPR, you have the right to:
‍Erasure: You have the right to ask us to erase any data we hold on you upon request.
‍Access: You have the right to access your personal data.
‍Data portability: You have the right to request your data in a format that is accessible and machine-readable, for example as a csv file. You also have the right to ask us to transfer your data to another organisation.
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All information and data collected will be kept for a maximum of 5 years or removed or deleted sooner if we are in a position where we no longer have the need for your specific information.
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